Who we are

We are Homegrid Lda, responsible for collecting and processing your data, with NIF 509249531. You can contact us at any time at geral@homegrid.pt.

Purposes of data processing

The website is fully informative about Homegrid’s services. The automated collection and processing of data through the site will be carried out to collect all the data necessary to contract us and, depending on the circumstances, to take advantage of services and / or promotions. The data to be processed will depend on the objectives which are in general:
Enable the hiring of our services;
To manage any selection processes;
For commercial and marketing purposes, to manage subscriptions, send personalized information, show ads of interest to you on the Internet and generally offer recommendations based on your interaction with us;
For analytical and statistical purposes about site navigation, accessibility and user experience.

Data Collected

The following data may be collected:

Identity: first and last name, date of birth.
Contacts: e-mail address, postal address, phone number.
Financial and transactional information: payment or card details, information about your purchases, orders and/or returns.
Professional data: schooling, education, profession.
Connection and navigation data: language, country from which you interact with us, etc.
Images.
Tastes and preferences.
Other information or data you decide to share with us.

Some data is mandatory. Failure to provide or accept this data protection policy will make it impossible to purchase our products.

Rights of the data subject

Right to complain to a supervisory authority: if you believe we have processed your personal data incorrectly, you can contact us or complain to a supervisory authority.

Right of access: you have the right to request information about personal data. You can do this by e-mailing geral@homegrid.pt.

Right to rectification: you can at any time request the correction of your incorrect personal data.

Right to portability: whenever we process your data by automated means based on your consent or agreement, you have the right to have a copy of the data transferred to you or to a third party. This includes only the personal data that you have submitted to us.

Right to object to direct marketing: you have the right to refuse direct marketing, including profile analyses done for direct marketing purposes.

Right to be forgotten: you have the right to delete any personal data processed by us at any time, except while we need the data to fulfill contractual and legal obligations.

Right to restriction: you have the right to request that the processing of your data be restricted in the following circumstances:

Having contested the accuracy of the data for the period necessary to verify its accuracy;

The processing is unlawful and the data subject opposes the deletion of the personal data and instead requests the restriction of its use;

The controller no longer needs the data for the processing, but they are requested by the data subject for the establishment, exercise or defense of legal claims;

Existence of opposition to the processing, until it is established that the legitimate reasons of the controller override those of the data subject.

Data storage

The data is stored on external servers that are required to comply with security regulations.

Time and data retention

Data processing for the purposes described will be kept for as long as necessary to fulfill the purpose of the collection, as well as to comply with legal obligations arising from data processing. Without prejudice to the fact that the retention is necessary for the formulation, exercise of the right or defense of potential claims and/or whenever the applicable law allows it. We undertake to cease processing the personal data when the retention period has expired and to block it appropriately in our databases.

Links to other websites

Our website may include links to other websites to enhance your shopping and browsing experience. Homegrid Ltd. has no responsibility for these linked sites. These sites have their own privacy policies which you can review.

Third parties with access to the transmitted data

Personal data is transmitted in situations necessary during sales, payment and delivery operations in order to manage the provision of services. We endeavor to ensure that third-party service providers respect confidentiality and have appropriate measures in place to protect personal data. These third parties are required to ensure that information is processed in accordance with European data privacy regulations. Where the law requires that personal data be disclosed to government agencies or other entities, only that which is strictly necessary to comply with such legal obligations will be disclosed.

Cookies

The site www.homegrid.pt uses cookies to optimize and customize the user’s browsing experience on the site. Cookies are small data files that are automatically stored on your computer when you visit our site. Cookies are used to track the pages of the site you have visited and do not retain any personally identifiable information such as your name, address or any credit / debit card information.

You may refuse to accept cookies by activating the setting on your browser that allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of the site or use some or all of our services. By using our site, you consent to the storage of cookies on your computer.

Privacy policy updates

We may update our privacy policy at any time. If the change made is significant to your privacy we will notify you through our site, by placing a prominent notice and/or by sending a message to your email address where applicable. The latest version of the Privacy Policy is always available on our site.

If you have any questions regarding our Privacy Policy you may contact us at geral@homegrid.pt.